Customer Service
While playing 1win India Aviator, customers may have questions, or problems, or want to leave a comment or complaint. Communication with the staff of the institution is available through the customer support service, which operates 24 hours a day and 7 days a week. You can be sure that all managers have the necessary level of qualifications and skills that allow you to quickly and efficiently resolve any problem.
Communication methods
There are several ways to contact this bookmaker. This is done so that users can choose the appropriate method according to their problem.
This option is usually used to resolve difficult issues that can be well described in writing. However, it may take up to 12 hours to review a letter. In this case, customers should know a few rules:
- Sending a letter is possible only from the email address that was specified by the user at the time of registration.
- To contact via e-mail, you must use the address contact@1win.xyz.
- In order to receive a high-quality and detailed answer, it is necessary to describe the difficult situation as accurately as possible and, if possible, send screenshots or other evidence.
Phone line
You can get a prompt response if the client calls +7 (495) 088-88-99. Moreover, this method of communication operates around the clock. However, it is important to remember that the call will be charged according to the tariffs of the user’s country.
Live chat
On the official web page or 1Win mobile app, customers can use live chat. As a rule, this method is located in the lower right corner in the form of a dialog box. This option is attractive because in just 5 minutes the manager will help you solve a problem of any complexity.